At agilaph, your privacy matters to us as much as your gaming experience. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform. Please read this document carefully before registering or using any agilaph service.
All data transmitted between your device and agilaph is protected by 256-bit SSL encryption – the same standard used by major Philippine banks.
agilaph never sells your personal data to third parties. Your information is used solely to operate and improve your gaming experience.
Under Philippine data privacy law, you have the right to access, correct, and request deletion of your personal data held by agilaph at any time.
agilaph's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and National Privacy Commission regulations.
agilaph uses cookies to improve your experience. You can manage your cookie preferences at any time through your browser settings.
For any privacy-related concern, you can reach our dedicated Data Protection Officer directly at [email protected].
agilaph ("agilaph," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the agilaph online gaming platform at agilaph.org (the "Platform"). This Privacy Policy ("Policy") describes how agilaph collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all related services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the agilaph Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with agilaph's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Your privacy is important to us. agilaph will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Period.
For the purposes of the Philippine Data Privacy Act of 2012, agilaph acts as the Personal Information Controller in respect of the personal data it collects from players and users of the Platform. This means agilaph determines the purposes and means of processing your personal data.
agilaph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. If you have any questions or concerns about how agilaph handles your personal data, you may contact our DPO directly:
Data Protection Officer – agilaph
Email: [email protected]
agilaph collects the following categories of personal data from players and users of the Platform:
agilaph collects personal data through the following means:
agilaph only collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed, in line with the data minimization principle under the Data Privacy Act of 2012.
agilaph uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial and identity data |
| Fraud prevention and AML compliance | Identity, financial, and technical data |
| Providing customer support | Identity, contact, and communications data |
| Personalizing your gaming experience | Gaming and behavioral data |
| Responsible gaming monitoring | Gaming, behavioral, and identity data |
| Sending promotional communications (with consent) | Contact and marketing preference data |
| Platform security and technical maintenance | Technical and session data |
| Regulatory reporting and legal compliance | All categories as required by law |
agilaph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
agilaph does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:
Third-party service providers who assist agilaph in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on agilaph's instructions and in compliance with applicable data privacy laws.
Licensed game software providers whose games are available on the agilaph Platform may receive limited technical data (such as player session identifiers) necessary to deliver game functionality. These providers do not receive your full identity or financial data.
agilaph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of agilaph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
agilaph never shares your personal data with third-party advertisers or data brokers. Your data is used exclusively to operate and improve the agilaph Platform.
agilaph retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected, agilaph will securely delete or anonymize it in accordance with our data retention schedule.
agilaph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While agilaph takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, agilaph will notify you and the National Privacy Commission as required by law within 72 hours of becoming aware of the breach.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by agilaph:
To exercise any of these rights, please contact agilaph's Data Protection Officer at [email protected]. agilaph will respond to all verified data subject requests within thirty (30) days of receipt.
Please note that certain rights may be limited where agilaph is required to retain data to comply with legal obligations, such as anti-money laundering record-keeping requirements.
agilaph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the agilaph Platform. agilaph does not use third-party advertising cookies or share cookie data with external advertisers.
The agilaph Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. agilaph does not knowingly collect personal data from persons under the age of 21.
If agilaph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the account, delete the associated personal data, and refund any deposits made, less any applicable processing fees. If you believe that a minor has registered an account on the agilaph Platform, please contact us immediately at [email protected].
agilaph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, agilaph will notify registered players via email and/or a prominent notice on the Platform. The updated Policy will display a revised effective date at the top of this page.
Your continued use of the agilaph Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically. The most current version will always be available at agilaph.org/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way agilaph handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
Email: [email protected]
Live Chat: Available 24/7 via the agilaph Platform
Response Time: Within 30 days for data subject requests; within 24 hours for general inquiries
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information on your rights under Philippine law, visit the NPC's official resources.
Now that you know how agilaph protects your personal data, you can enjoy slots, live casino, sports betting, sabong, bingo, and more – all in PHP, with full confidence that your privacy is in safe hands.
21+ Only | 256-bit SSL | NPC & PAGCOR Compliant